Support Center

Waiting for a download order?

Last Updated: Nov 27, 2012 11:45AM PST

When you purchase a download, the artist needs to provide us with the appropriate file, which usually takes less than 48 hours. Once we have the file, we'll send you an email with instructions on how to pick up your download.

If it has been more than 48 hours and you still haven't received your order, please feel free to contact Fotomoto Support

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