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Customer Service

  • FAQ - Customer Service

    How do I check the status of my order? You should have received an email confirmation of your order which incl...

    Oct 02, 2018 11:59PM PDT
  • How long should it take to receive my order?

    When you order a print or download from Fotomoto, the seller decides whether or not to have Fotomoto fulfill t...

    Sep 26, 2018 12:08PM PDT
  • Checking the status of your order

    When you place an order via Fotomoto, you should receive an email confirmation that includes a link to check t...

    Oct 03, 2018 12:06AM PDT
  • Mistake on your order?

    If you made a mistake on your order, please contact Fotomoto Support right away, and include your order number...

    Oct 03, 2018 12:09AM PDT
  • Fotomoto Refund Policy

    Fotomoto coordinates the sales and order fulfillment processes between buyers, sellers, printers and shippers....

    May 13, 2018 06:20PM PDT
  • Waiting for a download order?

    When you purchase a download, the artist needs to provide us with the appropriate file, which usually takes le...

    Nov 27, 2012 11:45AM PST
  • How to use a Coupon or Discount code

    Coupons and Discounts Some sites will offer promotions by way of coupons or discounts. If you have a coup...

    Nov 27, 2012 11:45AM PST
  • How to apply Wall Peels

    Important! Before you begin... Wall Peels are intended for interior wall application, and can be applied to ...

    Nov 27, 2012 11:45AM PST
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