Support Center

I see two rows of Buy Buttons under each image on my site...why?

Last Updated: Nov 06, 2012 09:45PM PST

Here are a few troubleshooting steps to take if you're seeing two rows of Buy Buttons under your images:

 

  1. Do you have transparent "overlay" images on top of your images for "right-click protection"?  If so, log in to your Fotomoto Dashboard, click Store then find the transparent image and move it to the Not for Sale collection.
  2. Do the two rows of Buy Buttons appear every time you load your page or is it intermittent? If intermittent, please contact Fotomoto Support.
  3. Do you have any browser add-ons (plugins or extensions) installed? If so, please enable "incognito mode" or otherwise disable all of your add-ons. If this makes the second row of Buy Buttons go away, one of your add-ons is not compatible with Fotomoto
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