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How to manually fulfill orders that you print yourself or via a 3rd party lab

Last Updated: Jan 31, 2013 11:33AM PST

If you have selected "Manual" Order Processing (see Print fulfillment options), then you will be given the choice to fulfill your own orders. This article outlines the steps you need to complete when you receive an order from a customer and want to fulfill it yourself.

  1. Select self-fulfillment

    1. Log in to your Fotomoto Dashboard, click the Orders tab and click the order number in the list.
    2. On the order detail page, select "I will process this order myself." and click the Submit button.

      Screenshot of the Orders window in the Fotomoto Dashboard

      Screenshot of the self-fulfill option in the Fotomoto Dashboard

       
  2. Print and ship the image(s)

    1. Print the image or make arrangements with your lab of choice.
    2. Click the Update Status button, choose "Printing" from the drop-down menu and click the Add button.

      Screenshot of the update status to printing dialog box in the Fotomoto Dashboard
       
    3. Arrange the shipping for the order and make note the tracking number.


     
  3. Update the status to "shipped"!

    1. Once the image has shipped, go back to the order detail page, click the Update Status button, choose "Shipped" from the drop-down menu.
    2. Enter the shipping method and tracking number then click the Add button. A notification email will be sent to your customer.

      Screenshot of the update status to printing dialog box in the Fotomoto Dashboard
       
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