Support Center

How long should it take to receive my order?

Last Updated: Nov 06, 2013 11:43PM PST

When you order a print or download from Fotomoto, the seller decides whether or not to have Fotomoto fulfill the order. If Fotomoto fulfills the order, the seller needs to provide us with the high resolution files needed to create the products ordered - this usually happens within 48 hours.

Once we have the files, download orders are available immediately, and print orders will be shipped in seven business days or less; Premium prints generally ship in 2-3 business days, canvas and framed prints generally ship in 3-4 business days, and Fine Art prints generally ship in 3 business days. We will email you to confirm that the order has shipped. Delivery time depends of course on which shipping option you chose, and we provide you with the links needed to track your package.

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