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Preparing print-ready files for order uploads

Last Updated: Oct 30, 2019 11:25AM PDT

When a customer orders your photo, Fotomoto will automatically notify you via email and let you know when a print-ready file is needed to fulfill the order. For an overview of how Fotomoto works with images on your site, please see this article.

Important: we highly recommend that you order test prints to ensure that the final product offered to your customers is of the best-possible quality. We offer test prints at cost - please see the instructions here to find out more.

Here are our recommended specifications for print-ready images:

Supported file types

8-bit TIFF or JPEG

LZW compression on TIFF files is recommended to decrease the file size with no loss in quality.

JPEG files should be saved at the highest quality setting.


Minimum image resolution: 150 dpi

Recommended image resolution: 300 dpi

See "Suggested Resolution for Wall Peels' below.

Color Profiles

For all print types, we recommend you convert the ICC color profile to either the ICC Adobe RGB (1998) or sRGB color profile, and embed the profile in the image. If no color profiles are attached, our system will automatically print the files as sRGB.

Color Model

RGB files only - CMYK files will not be accepted and may fail to upload properly


Images should be provided at their native size as shot in the camera; we recommend that you not do any resizing yourself, rather let our print partners make any necessary adjustments.

Please be sure to use the original or highest-possible quality version of your image to generate your print files.

Aspect ratio

The aspect ratio of the high resolution file you upload should always be at the same aspect ratio as the file on your website that was purchased...even if the customer cropped the photo for their order.


If you want the photo to be printed with a white or other border, add the desired border to the high resolution print file.

Matting (framed prints only)

When your print is matted, the mat will cover approximately 1/16" of each edge of your image. To adjust for this, please make sure any "important" part of the image (such as a digital signature) is at least .25" away from the edge of the image.

Bleed (card products only)

There is a 1/10" (.10 of an inch) bleed on all card products, so this much will be trimmed off each side of your card.


We recommend you apply any desired sharpening to the print-ready image. We do not apply any sharpening filters to your images before they are printed.


Images may appear darker when printed than they do on a screen, this is because a computer screen displays projected light while prints reflect light. Sometimes you will make a test print using a consumer grade printer and these will also appear brighter than our prints will. This is because most consumer level printers auto brighten your image before printing, professional printers do not as this changes the color palette. So make sure you account for this darkening when you prepare your images.

Suggested Resolution for Prints

Small (like 6"x8", 6"x9", 6"x12", etc): At least 1080x1080 (around 1.1 Megapixels)
Small to medium (like 8"x10", 8"x12", etc): At least 1440x1440 (around 2.0 Megapixels)
Medium (like 9"x12", 10"x15", etc): At least 1800x1800 (around 3.1 Megapixels)
Medium to large (like 12"x16", 12"x18", etc):   At least 2160x2160 (around 4.4 Megapixels)
Large (like 16"x20", 18"x24", 16"x24", etc): At least 2880x2880 (around 7.9 Megapixels)
Very Large (like 20"x20", 20"x25", etc): At least 3600x3600 (around 12.4 Megapixels)
Extra Large (like 24"x30", 24"x36", etc): At least 4320x4320 (around 17.8 Megapixels)
XX Large (like 30"x40", 30"x45", etc): At least 5400x5400 (around 27.8 Megapixels)

Suggested Resolution for Wall Peels

To ensure the best-possible quality product for your customers, we recommend that you use high-quality, sharp images. Note that larger print sizes are typically viewed from a distance, so while they may be pixellated when closely-inspected, the presentation is acceptable when viewed further away.

Size Suggested Resolution
4' and below     At least 1920px
6' and larger At least 2880px

If you have any questions not covered above, just let us know and we'll be happy to assist you.

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