What is Auto Pickup?
Auto Pickup is a feature of Pro and Pro Plus plans that lets you set up multiple "online" locations where Fotomoto can pick up high-resolution versions of your images as needed to create the prints and downloads ordered by your customers. This is very convenient for photographers who don't want to upload files every time a customer places an order.
Auto Pickup can connect to:
- Amazon S3
- most any web server via FTP, SFTP or HTTP protocols.
A note about security
Photographers are often concerned about putting their high-resolution print files online, and want to prevent unauthorized access to their images. Here's a quick description of a few available options
- Use the robust features available in Amazon S3 (see their help documentation for details). It is possible to limit access by server IP.
- Use FTP (or better yet SFTP) locations that require username/password authentication.
- Use basic authentication for HTTP, which is thoroughly documented at http://httpd.apache.org/docs/2.0/howto/auth.html. See our article that describes how you can give Fotomoto servers access.
What you need before you start using Auto Pickup
Before you begin
- Are you using Viewbook for your website? If so, please skip this article and go to Auto Pickup for Viewbook Users.
- Contact your hosting service to verify that you have the correct host name, path, username and password for the directory where you'll store your high-resolution files.
- If you're using FTP, SFTP or HTTP, we advise that you test your credentials in an FTP client application or browser to make sure they work before setting up Auto PIckup.
- The names of image files on your website need to be "matchable" to the names of your print image files. See below.
Filename matching with Lookup Patterns
Fotomoto uses "Lookup Patterns" to match your web and print files based on filename. For example, a Lookup Pattern can be used to find the print version of your image that has "_print" added to the filename.
Here are a few examples of naming conventions that would work. Filename differences are shown in italics.
|Website filename||Print filename|
How to Set up Auto Pickup
- Go to the Auto Pickup page in your Fotomoto Dashboard.
- Click the "Create New Profile" button and fill in the fields under "Give Us Your Storage Information".
NOTE: if you're not completely sure about your username, password, host name and search path, please check with your hosting service provider - the information needs to be correct for Auto Pickup to work.
- Click the Test Connection button - you should see a message that the test was successful.
- Create one or more Lookup Patterns that tell our system how to match your print files to your website image files. Click the "Use Lookup Pattern Helper" if you need a hand.
- Click the "Save Profile" button and repeat the steps as needed to set up different storage locations.
How to verify that Auto Pickup works!
Last and most importantly, test Auto Pickup by verifying that it works for one of the images on your site.
- In your Fotomoto Dashboard, click the Store tab, then click the All Photos Album.
- Roll over the image that you want to check Auto Pickup on.
- Click the image info ("i") icon then click the orange "Check" button. You should see a message saying the file was found.
What Auto Pickup does
Rather than explain this in detail, here is a diagram worth a thousand words...