Support Center

How Fotomoto works on your site - no upload needed until a customer orders

Last Updated: Jan 25, 2012 10:53AM PST

Easy image management

Fotomoto was designed to be an easy way to sell images directly from your website.

Images are added "automagically"

Once Fotomoto is installed (directions here), our Script will detect the images on your page and add them to your Fotomoto Dashboard, where you can control how they're sold.

Note that no image upload is necessary at this point!

screenshot depicting an image being added from a website to the Fotomoto Dashboard
 

How we print the image

Images on a website are usually low-resolution and not suitable for making prints, so when someone orders a product from your store, Fotomoto will need a high-resolution version to create the print (or download). You have two options for providing the needed high-resolution files:

  1. Wait for an order to arrive, then Fotomoto will send you an email with instructions on how to upload the needed files. You'll also see a message in your Dashboard.
  2. Use Auto Pickup to automatically get the files needed from your online storage - this is much more convenient than uploading!


Note: print files should be provided within two business days, otherwise the order may need to be cancelled and the customer's money refunded.


How to change the way your image is sold

Your image is available based on which Collection it's in. Please see our article on how to set product and pricing options.


If the image on your site changes...

The images shown in your Dashboard are only references to the images on your website, used to help you manage how the image is sold. If you remove or change the image file on your site, our reference will be out-of-date. Note, if you change the image URL, the image shows up twice in your Dashboard.

To update our reference to the image:

  1. Go to the Fotomoto Dashboard, click the Store tab, then click the All Images Album.
  2. Select the images then choose "Remove From Fotomoto" from the Actions menu (or click the File Info icon on a single image, then "Remove From Fotomoto").  The image(s) will be moved to a special "Deleted" collection, and our Buy Buttons will no longer be shown next to the image.
  3. To completely remove the image, select 'Deleted' from the Show Collection drop-down menu, then select the image and choose "Purge Selected Images" from the Actions menu. If you didn't mean to delete the image, just click "Recover Selected Images"
  4. Re-add the updated images by going to the image's page on your site and re-load the page in your web browser - they will be re-added "automagically".
Screenshot of the remove selected images link in the Fotomoto Dashboard


Screenshot of the Purge Selected Images link in the Fotomoto Dashboard
 

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