Support Center
Troubleshooting
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FAQ - Troubleshooting
I have installed Fotomoto, but I am not seeing the "Buy Print" links under my image. This means that either a)...
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Missing the Fotomoto Buy Buttons?
If you've installed Fotomoto according to the instructions and you're not seeing the Buy Button links, please ...
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"This photo is currently not available for sale" message
If you see "This photo is currently not available for sale" in the Order Window when trying to purchase an ima...
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Fotomoto compatibility with WordPress themes
Why your WordPress theme may not work... Fotomoto does not work with every WordPress theme; there are hundr...
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Fotomoto Buy Button(s) spacing is broken?
Is the spacing of the Fotomoto Buy Buttons is too small or too large? The size, spacing and alignment of the...
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Fotomoto Buy Buttons alignment is broken?
The Fotomoto Buy Buttons alignment could use some adjusting? The size, spacing and alignment of the Buy Butt...
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Trouble with providing image files for print?
This article is for artists who are having trouble providing Fotomoto with the printable version of their imag...
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Why can't I offer 4" x 6" or 5" x 7" or 6" x 9" or 11" x 14" prints?
If you enable Flexible prints for the product, Fotomoto calculates the aspect ratio (width for any given heigh...
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My images don't show up under Images in my Dashboard
If Fotomoto is correctly installed on your site (and you see the Buy Buttons), we automatically pickup the ima...
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Troubleshooting Auto Pickup
If you're having issues with Auto Pickup with Viewbook Please contact Fotomoto Support If the Test Connect...