Support Center
Troubleshooting
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FAQ - Troubleshooting
I have installed Fotomoto, but I am not seeing the "Buy Print" links under my image. Please see our troublesho...
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Missing the Fotomoto Buy Buttons?
If you've installed Fotomoto according to the instructions and you're not seeing the Buy Button links, please ...
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"We cannot determine the pricing for this image at this time"...
If you see "We cannot determine the pricing for this image at this time" in the Widget when trying to purchase...
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How can I put the Buy Buttons under the images on my site?
Fotomoto typically puts the Buy Buttons underneath the images on your site, but if they appear elsewhere, chec...
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Fotomoto compatibility with WordPress themes
Why your WordPress theme may not work... Fotomoto does not work with every WordPress theme; there are hundr...
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Fotomoto Buy Button(s) spacing is broken?
Is the spacing of the Fotomoto Buy Buttons is too small or too large? The size, spacing and alignment of the...
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Fotomoto Buy Buttons alignment is broken?
The Fotomoto Buy Buttons alignment could use some adjusting? The size, spacing and alignment of the Buy Butt...
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Trouble with providing image files for print?
This article is for artists who are having trouble providing Fotomoto with the printable version of their imag...
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Why can't I offer 4" x 6" or 5" x 7" or 6&quo...
If you enable Flexible prints for the product, Fotomoto calculates the aspect ratio (width for any given heigh...
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My images don't show up under Images in my Dashboard
If Fotomoto is correctly installed on your site (and you see the Buy Buttons), we automatically pickup the ima...