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Customer Service

  • FAQ - Customer Service

    How do I check the status of my order? You should have received an email confirmation of your order which incl...

    Nov 27, 2012 11:45AM PST
  • How long should it take to receive my order?

    When you order a print or download from Fotomoto, the seller decides whether or not to have Fotomoto fulfill t...

    Nov 06, 2013 11:43PM PST
  • Checking the status of your order

    When you placed an order via Fotomoto, you should have received an email confirmation that includes a link to ...

    Nov 27, 2012 11:45AM PST
  • Mistake on your order?

    If you made a mistake on your order, please contact Fotomoto Support with your order number within 24 hours an...

    Nov 27, 2012 11:45AM PST
  • Fotomoto Refund Policy

    Fotomoto coordinates the sales and order fulfillment process between buyers, sellers, printers and shippers. ...

    Dec 04, 2012 11:41AM PST
  • Waiting for a download order?

    When you purchase a download, the artist needs to provide us with the appropriate file, which usually takes le...

    Nov 27, 2012 11:45AM PST
  • How to use a Coupon or Discount code

    Coupons and Discounts Some sites will offer promotions by way of coupons or discounts. If you have a coup...

    Nov 27, 2012 11:45AM PST
  • How to apply Wall Peels

    Important! Before you begin... Wall Peels are intended for interior wall application, and can be applied to ...

    Nov 27, 2012 11:45AM PST
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