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Customer Service

  • FAQ - Customer Service

    How do I check the status of my order? You should have received an email confirmation of your order which incl...

    Nov 22, 2011 02:02AM PST
  • How long should it take to receive my order?

    When you order a print or download, the seller first needs to provide us with the high resolution files needed...

    Dec 08, 2011 11:26AM PST
  • Checking the status of your order

    When you placed an order via Fotomoto, you should have received an email confirmation that includes a link to ...

    Sep 21, 2011 02:14PM PDT
  • Mistake on your order?

    If you made a mistake on your order, please contact Fotomoto Support with your order number within 24 hours an...

    Jun 15, 2011 10:36PM PDT
  • Fotomoto Refund Policy

    If you are not satisfied with your purchase for any reason, please email customer service. You may return your...

    Jun 15, 2011 10:36PM PDT
  • Waiting for a download order?

    When you purchase a download, the artist needs to provide us with the appropriate file, which usually takes le...

    Jun 15, 2011 10:36PM PDT
  • How to use a Coupon or Discount code

    Coupons and Discounts Some sites will offer promotions by way of coupons or discounts. If you have a coup...

    Sep 21, 2011 02:20PM PDT
  • Platform Fees

    Platform Fee's Some Platforms will include an extra transaction fee for integrating Fotomoto into their serv...

    Nov 09, 2011 05:34PM PST
  • How to apply Wall Peels

    Important! Before you begin... Wall Peels are intended for interior wall application, and can be applied to ...

    Jan 19, 2012 04:56PM PST
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