Support Center
Customer Service
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FAQ - Customer Service
How do I check the status of my order? You should have received an email confirmation of your order which incl...
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How long should it take to receive my order?
When you order a print or download, the seller first needs to provide us with the high resolution files needed...
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Checking the status of your order
When you placed an order via Fotomoto, you should have received an email confirmation that includes a link to ...
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Mistake on your order?
If you made a mistake on your order, please contact Fotomoto Support with your order number within 24 hours an...
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Fotomoto Refund Policy
If you are not satisfied with your purchase for any reason, please email customer service. You may return your...
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Waiting for a download order?
When you purchase a download, the artist needs to provide us with the appropriate file, which usually takes le...
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How to use a Coupon or Discount code
Coupons and Discounts Some sites will offer promotions by way of coupons or discounts. If you have a coup...
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Platform Fees
Platform Fee's Some Platforms will include an extra transaction fee for integrating Fotomoto into their serv...
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How to apply Wall Peels
Important! Before you begin... Wall Peels are intended for interior wall application, and can be applied to ...