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Customer Service

  • FAQ - Customer Service

    How do I check the status of my order? You should have received an email confirmation of your order which incl...

    Jan 10, 2019 12:10PM PST
  • How long should it take to receive my order?

    When you order a print or download from Fotomoto, the seller decides whether or not to have Fotomoto fulfill t...

    Sep 26, 2018 12:08PM PDT
  • Checking the status of your order

    When you place an order via Fotomoto, you should receive an email confirmation that includes a link to check t...

    Oct 03, 2018 12:06AM PDT
  • Mistake on your order?

    If you made a mistake on your order, please contact Fotomoto Support right away, and include your order number...

    Oct 03, 2018 12:09AM PDT
  • Fotomoto Refund Policy

    Fotomoto coordinates the sales and order fulfillment processes between buyers, sellers, printers and shippers....

    May 13, 2018 06:20PM PDT
  • Waiting for a download order?

    When you purchase a download, the seller needs to provide us with the appropriate high resolution image file, ...

    Jan 09, 2019 01:19PM PST
  • How to use a Fotomoto Coupon code

    Coupons and Discounts Some sites will offer promotions by way of Fotomoto discount coupons. If you have a c...

    Jan 09, 2019 10:57AM PST
  • How to calculate the biggest print sizes you should sell

    Fotomoto allows you to sell very large prints, but because it offers images for sale based on the low-resoluti...

    Jan 08, 2019 02:23PM PST
  • How to apply Wall Peels

    Important! Before you begin... Wall Peels are intended for interior wall application, and can be applied to t...

    Jan 05, 2019 12:09AM PST
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