Once you have uploaded all of the images needed to complete an order, you will have up to two hours to re-upload the images before the order goes to print. During this time the order will be in "Queued" status and you can remove or replace.
Removing a single uploaded image
- Go to the "order detail" page in your Fotomoto Dashboard by going to the Orders page and clicking the order link.
- Roll your cursor over the image that you want to remove in the Uploaded column, and click the trash can icon. This will remove the high resolution image from Fotomoto.
Removing all uploaded high resolution images
- Go to the Settings page of your Fotomoto Dashboard and select "Delete All Uploaded (Hi-Res) Photos" from the Site Maintenance drop-down menu.
If you are unable to delete the uploaded image, please contact Fotomoto Support and be sure to specify the order number and which image(s) you need to remove.