Fotomoto handles tens of millions of images, so sometimes it takes a moment or two to put images from your page in to your Dashboard. When this happens we show you a 'placeholder' image that says 'Image Being Processed', as shown below.
At certain times it's normal to see this 'processing' image for a few minutes, since network speeds vary, it is not always possible to estimate how long these intensive operations will take. Please wait at least an hour before contacting Fotomoto Support to say that your image is "still" being processed.