If your Fotomoto account was created via the Fotomoto Partner Program, please follow these instructions to complete the Fotomoto account registration process.
Summary
If your Fotomoto account was created via the Fotomoto Partner Program, please follow these instructions to complete the Fotomoto account registration process.
What you'll need
- A payment account: Fotomoto requires that a Stripe (preferred) and/or PayPal payment account be connected to your Fotomoto account - that is where payments go when you receive orders. Stripe is preferred because the checkout process requires less steps - customers can complete their purchase inside the Fotomoto shopping cart, where if you're using PayPal your customer is redirected to PayPal's website to make their payment. You can also connect both Stripe and PayPal so your customers can pay via credit card or via PayPal.
- A way to pay for print and shipping costs: When you receive an order via Fotomoto, your payment account will be credited for the sale amount including shipping and any tax. Then you need to pay Fotomoto for the cost of making the prints and the shipping. Fotomoto can either charge your PayPal account or you can add a credit card to be charged instead.
Register your Fotomoto account
Open the email from Fotomoto
When your Fotomoto account is created, you should receive an email from Fotomoto with the subject "Welcome Email". If you don't see the email in your Inbox, please check your SPAM folder. Open the email and click the link inside, which will take you to the Fotomoto Signup Wizard.
Complete your Fotomoto account
The Signup Wizard will walk you through the process of creating your Fotomoto account password, choosing a subscription plan, connecting your payment account, setting your base pricing, etc. During that process:
- If you have multiple websites and would like to manage them from one Fotomoto account, you will need the ProPlus subscription plan.
- If you connect a PayPal account, the "Maximum pre-approval limit" is a limit on how much Fotomoto can charge your PayPal account for printing and shipping costs. Select the limit you are comfortable with, but note that when the limit is reached, your orders will stop processing automatically until you re-connect your PayPal account to set a new limit.
- In the Order Processing section, please select "Automatic" fulfillment unless you want to fulfill prints yourself or at a lab other than Bay Photo.
- When prompted to choose "Your Site's Publishing Platform" and "Do you use any Libraries?", there is no need to make a selection - just click the "Finish" button.
- When prompted to Install Your Fotomoto Script, there is no need to copy the script - your partner service has done this for you, so just click "I'm Done, Take me to the Dashboard"
- Done! You can now use Fotomoto to sell images on your website. When you receive an order, Fotomoto will automatically send you and your customer an email notification.
- Please be sure to provide a deliverable and monitored email address as your Support Email on the Account Information page. We strongly suggest including a contact phone number as well.
Using Fotomoto
Fotomoto offers a Support Center where you can find immediate answers to any questions about using Fotomoto. Here are a few selected articles that you may find useful:
Frequently-asked Questions
- How can I get paid for the products I sell using Fotomoto? - a complete explanation of how payments work in Fotomoto.
- How do I add another website to my Fotomoto account? - if you have multiple websites, you can manage them all from one Fotomoto account and see the order accounting all in one place. As above, you must be on the Pro Plus subscription plan to have multiple "stores" in your Fotomoto account.
- How do I add my logo to the Fotomoto shopping cart? - Pro and Pro Plus subscribers can add a logo or other image that will appear at the top of the shopping cart.
- How to order prints and products at cost - you can use Fotomoto Coupons to order your own prints at cost.
Customer Service
- How long should it take to receive my order?
- Checking the status of your order
- Fotomoto Refund Policy
Helpful Resources
Your Fotomoto Partner has likely configured your Fotomoto account to be ready-to-use, but you can further customize Fotomoto to your needs and take advantage of other resources Fotomoto offers.
- Set product and pricing options - Fotomoto will have already set your product pricing based on the default percentage markup you defined in the Setup Wizard, but you can further refine your pricing and product offerings as explained in this article.
- Sales & Stats - explanation of how to find sales reports, and even generate a downloadable CSV file of your sales, which can be easily imported in to a spreadsheet, database or other accounting system.
- Print product descriptions - specifics about the print products that you can sell via Fotomoto.
Marketing Tips
- How to use Coupons - You can create coupons in Fotomoto to help incentivize sales.
- Sharing tools - Fotomoto offers eCards that allow your website visitors to share a photo via email (with Buy links inside) and via Facebook or Twitter.